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Near Three Decades in Healthcare IT

Three decades caring for the health of your technology

"We care for the health of your technology, so you can focus on care." ICT Health builds enterprise software that empowers healthcare organizations to do more with less — extracting maximum clinical and operational value from their existing medical infrastructure.

ICT Health global clinical technology partner to enterprise hospitals
100+ Facilities Globally ~30 Years Track Record
Active Scale
0
Beds on Single Instance
Proven enterprise concurrency
High Volume
0
Patient Encounters / Year
Continuous clinical throughput
Global Moat
0
Healthcare Facilities
India, GCC, Asia & Pacific
Since ~1997
0
In Healthcare IT
Lifecare domain mastery
Our Vision

Connected digital health for every patient, at every level of care

Linking payors, providers and patients through AI, mobile apps, hospital information systems and a connected healthcare ecosystem.

Who we serve
Patients

Mobile app, AI health assistant, e-records, bookings and digital payments

Providers

HINAI HIS/EMR plus AI for clinical safety, patient flow, staffing and supply chain

Payors

Claims automation, fraud analytics and population health insights

Across levels of care
Tertiary care

Enterprise HIS · AI early warning · command centre · specialty CDS

Secondary care

Core HIS/EMR · bed & patient flow · pharmacy & supply chain · referrals

Primary care

Cloud EMR · community health worker apps · telehealth · screening

Technology pillars
AI & Analytics

Predictive, clinical & operational intelligence

Mobile Apps

Patient, clinician & field-worker apps

HINAI HIS Suite

EMR, billing, lab, pharmacy, ERP

Connected Ecosystem

Interoperable data across care settings

Connected healthcare ecosystem HL7 FHIR · national health IDs (ABDM, BPJS) · insurance claim gateways · labs & pharmacies · devices & IoT · secure cloud
Health system impact
Access
care closer to home
Quality & Safety
fewer errors, better outcomes
Efficiency
more care, same resources
Affordability
lower cost per patient
The story behind the name

HINAI: Health Information Network, Accessibility & Interoperability

We named our platform for what healthcare needs most. A network of health information that follows the patient from the primary health centre to the tertiary hospital. Accessibility, so the right clinician sees the right record wherever care happens, on a desktop, a tablet or a phone. And interoperability, so HINAI talks to every lab, scanner, payer and national health exchange in the system rather than locking data away.

Who we are

An Oman-based group, delivering globally

ICT Health is an Oman-based healthcare technology group. For close to three decades we have built trust as a global company, delivering for ministries of health, hospital groups and specialty centres across the GCC, India, Southeast Asia, the Maldives and the Pacific. Our offices in Muscat, Bengaluru and Hyderabad are where that delivery happens.

Founded
~30 Years of Lifecare IT

Pioneering digital healthcare systems across South Asia & the Middle East.

Process Discipline
CMMI ML3*

Audited quantitative project execution and software lifecycle maturity.

Information Security
ISO 27001 & 9001

International certification for quality and clinical data security governance.

Scale Proven
6,000+ Bed Instances

High-concurrency platforms serving tier-1 medical institutions.

Foundational Principles

Our Three Architectural Pillars

Guiding every line of code, deployment model, and clinical interface we engineer.

Pillar 01

Scalable

Engineered to scale from boutique specialty clinics to massive academic medical centers managing over 6,000 beds on a single high-concurrency instance.

Pillar 02

Agile

Adapts rapidly to changing regional regulatory mandates — whether India's ABDM digital health mission or the Gulf's evolving payer claim validation standards.

Pillar 03

Reliable

Trusted by public and private tertiary care institutions such as Royal Hospital, Oman and Aster DM Healthcare, where mission-critical clinical and pharmacy systems must never fail.

Our Journey

Milestones that shaped HINAI

  1. 2009
    Regional expansion

    ICT Health FZ LLC established in the UAE.

  2. 2010
    India operations

    Bengaluru software hub begins.

  3. 2011
    Cloud deployment

    Asia's first and largest healthcare cloud.

  4. 2012
    Pharmacy automation

    The region's largest automated pharmacy rollout.

  5. 2013–14
    Industry honours

    Frost & Sullivan and Silicon India awards.

  6. 2015
    ONC-certified EHR

    ICSA Labs certified; Cayman Islands go-live.

  7. 2016–17
    Oman MOH & DHA

    MOH portal launch and DHA Best IT Award.

  8. 2018–19
    Indonesia growth

    Joint venture and Hermina network go-live.

  9. 2020–21
    Maldives & KIMS

    Maldives e-health initiative; homecare and KIMS Bhubaneswar.

  10. 2025 onwards
    AI & agentic care

    AI scribe, AI lab validation and agentic billing & claims.

Where we work from

Our Offices

Our group office in Muscat, and our delivery and development teams in Bengaluru and Hyderabad.

Muscat Oman office operations
Muscat, Oman
ICT Health Oman LLC

P2, Coral Building (next to Zakher Mall), Al Khuwair, Muscat, Sultanate of Oman

contactus@icthealth.com
Bengaluru India office operations
Bengaluru, India
India Operations

#198 CMH Road, 2nd Floor, Indira Nagar, Bengaluru 560038, Karnataka, India

contactus@icthealth.com
Hyderabad India development centre
Hyderabad, India
Development Centre

Shalom Vasavi Sky City, 1304, Gachibowli, Hyderabad 500032, Telangana, India

contactus@icthealth.com

About ICT Health FAQs

Direct, factual answers to common clinical, deployment and integration inquiries.

How long has ICT Health been in business?
ICT Health has been operating in healthcare IT for near three decades (~30 years), delivering clinical, administrative, and financial software platforms across India, the Gulf, South and Southeast Asia and the Pacific.
Where does ICT Health operate physical offices?
ICT Health is an Oman-based group delivering healthcare technology worldwide. Its offices are in Muscat (Sultanate of Oman), Bengaluru and Hyderabad (India), and its teams implement and support hospitals across the GCC, India, South and Southeast Asia and the Pacific.
What is ICT Health's core platform?
ICT Health's flagship solution is HINAI — an enterprise-class Hospital Information System with integrated Electronic Health Records (EHR), ERP, and Revenue Cycle Management (RCM) deployable on cloud or on-premise.
What does HINAI stand for?
HINAI stands for Health Information Network, Accessibility and Interoperability: a connected network of health information that is accessible wherever care happens and interoperable with every other system in the health ecosystem.
Enterprise Deployment Ready

Partner with Three Decades of Lifecare Expertise

Schedule an executive briefing to discuss your hospital group's digital transformation roadmap.

Cloud or On-Premise ABDM & DHA Ready CMMI ML3* Software Quality